AI Receptionist for UK Trades

YourAIReceptionistAnswersWhenYou Can't

ScaleLabs answers calls when you're on-site, driving, closed, or already speaking to a customer. It qualifies the job, books the appointment, escalates urgent calls, and sends you the details.

Start risk-free Hear it in action

30-day results guarantee

Live in 48 hours

Keep your existing number

// The Problem

Every missed call is a
lost job

of business calls go unanswered

of customers hire the first company that responds

of callers who reach voicemail never leave a message

If your average job is worth £300–500, you're leaving thousands of pounds on the table every month.

// How It Works

Three steps to calls
answered and jobs booked

Choose when AI answers

After 4 rings, after hours, overflow only, or always-on. Your existing number stays the same — no changes for your customers.

AI handles the call

It answers with your business name, asks the right trade-specific questions, checks urgency, captures details, and handles FAQs.

Jobs get booked or escalated

The customer gets confirmation. You get the summary, transcript, booking, and urgent alerts when a human needs to step in.

// ROI Calculator

See what unanswered calls
are costing you

Calls per week40

10100

Average job value£350

£150£1,000

Calls you miss, delay, or send to voicemail28%

10%50%

Recoverable Revenue

£8,400

per month

Based on 50% recovery rate — conservative estimate

After ScaleLabs (most clients choose £249/mo Growth)+£8,151/mo

ROI33.7x

See Your AI Receptionist in Action

// Pricing

Simple pricing for UK trades

Every plan includes an AI receptionist that answers calls, captures job details, sends summaries, and follows your call-handling rules. Higher plans add more volume, booking depth, follow-up, integrations, routing, and support.

Lite

£79/mo

Setup fee: £149

For sole traders who want AI to answer missed, overflow, or after-hours calls.

AI receptionist for missed/overflow/after-hours calls
Keep your existing number
Basic trade intake
Owner SMS/email notifications
Call summaries
Up to 50 calls or 150 AI minutes/month
25 SMS segments/month
Cancel anytime with 30 days' notice

Start with Lite

Starter

£149/mo

Setup fee: £249

For small trade businesses that want calls answered, qualified, and organised.

Everything in Lite
Better job qualification
Shared lead inbox
Call recordings & transcripts
Basic booking or booking-request capture
Up to 150 calls or 400 AI minutes/month
75 SMS segments/month

Get Started

Growth

£249/mo

Setup fee: £399

For busy trade teams that want the AI to book jobs and follow up automatically.

Everything in Starter
Calendar appointment booking
Smart follow-up
Daily performance reports
Source tracking
Job-type routing
Up to 300 calls or 800 AI minutes/month
150 SMS segments/month

Choose Growth

Pro

£399/mo

Setup fee: £699

Advanced AI receptionist workflows for higher-volume teams.

Everything in Growth
Custom call-routing rules
CRM/calendar workflows
Emergency escalation logic
Multi-crew or multi-calendar routing
Priority support
Custom scripts and optimisation
Up to 600 calls or 1,500 AI minutes/month
300 SMS segments/month

Talk to Us

30-day results guarantee

If your AI receptionist does not capture or book at least 3 qualified enquiries in your first 30 days live, we refund your first month's subscription. Setup fees are non-refundable once onboarding starts. Applies to the first month only; requires completed onboarding, approved call rules, and real calls forwarded to ScaleLabs.

Running a larger operation?See custom plan options

For Agencies

Run a digital agency? Earn recurring revenue on eligible trade clients you refer.

Refer UK trade clients. We build, run, and support the AI receptionist. You earn 50% through year one, then 35% for the life of the account.

See the Partner Program

// FAQ

Questions & answers

Your existing number stays the same. You choose when ScaleLabs answers: after 4 rings, after hours, overflow only, or always-on. The AI receptionist answers with your business name, asks trade-specific questions, checks urgency, captures details, books where enabled, sends the customer a confirmation, and sends you a summary. Urgent or complex calls can be escalated to you.

It is an AI receptionist. Missed-call recovery is one way to use it. You can also use it after hours, after 4 rings, as overflow cover, or as your always-on front desk.

No. We set up call forwarding behind your existing number. Your customers keep calling the same number from your van, website, Google profile, or Checkatrade page. You choose whether AI answers missed calls, after-hours calls, overflow calls, or every call.

Our AI is trained specifically for trade businesses and handles conversations naturally. You get full visibility into every lead and conversation in a shared inbox we set up for you — you can read transcripts, override any booking, and tell us what the AI should or should not say. We tune it with you in the first two weeks.

Most businesses are live within 48 hours. We handle the entire setup — you answer a short onboarding questionnaire, point your call forwarding at the number we give you, and we wire up the rest (lead inbox, booking link, owner alerts).

30-day results guarantee. Launch your AI receptionist. If it does not capture or book at least 3 qualified enquiries in your first 30 days live, we refund your first month's subscription. Setup fees are non-refundable once onboarding starts. Guarantee requires completed onboarding, approved call rules, and real calls forwarded to ScaleLabs.

The AI receptionist answers after-hours calls, asks what the customer needs, checks urgency, captures the job details, and either books, sends a confirmation, or escalates the call based on your rules.

Not at all. If you can check a text message, you can use ScaleLabs. We handle all the setup and give you a simple shared inbox to view leads and appointments. Most of our clients are hands-on contractors, not tech experts.

We don't lock you into long-term contracts. You can cancel anytime with 30 days notice. We're confident you'll want to stay once you see the results, but we believe in earning your business every month.

Each plan includes a fair-use allowance for calls, AI minutes, standard UK telephony, and SMS follow-ups. Most small trade businesses stay comfortably within their plan. If usage grows, we'll recommend an upgrade or custom plan before it becomes a problem.

Ready to never miss
a call again?

Join the trade businesses capturing every lead and booking more jobs — automatically.

Start risk-free

Free 15-minute call. No pressure. No contracts.

Hear it in action